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idocz offers solutions that address the entire information management lifecycle. ECM Systems are very broad in their functions, and the most powerful when they have been configured or integrated with applications that support your unique business needs. Our technical experts have extensive experience configuring, customizing and integrating ECM systems with other applications to meet the content management requirements of our clients.
Enterprise Content Management is more than a technology, it is a business practice involving solution design expertise, governance, change management and multiple technologies to capture, move and manage unstructured content. We address this by merging business processes with technology to provide you with a holistic Enterprise Content Management solution.
Our Solutions
Implement and Configure
Content Management systems are a large investment that can greatly increase the efficiency of your business, as long as they are working for you. You haven't optimized your investments until you have configured them for y our unique use. idocz will help you identify your requirements, and define the projects scope. We will then deploy your new system and configure it to optimize your investment.
Process Flows
Document Groupings
Search Features
Retention
Security
Risk Identification
Scope Definition
Deploy
Configure
Migration
New systems require labor-intensive processes to migrate data. While some of this migration can be done automatically, not all information conforms to the requirements necessary to do so. We can assist you with this labour intensive task, providing automatic migration tools and manual migration services where appropriate.
Mapping
Convert Unstructured Data to Structured Data
Automatic and Manual Solutions
Migrations of Databases, File Stores, Screen Scrapes
Customize
You have an expensive tool that meets most of your needs, but some of the functions you require may not be met by the product. idocz will work with you to gain an understanding of your needs. We will then make changes to the tool that are unique to your needs.
Add-on Modules
User Interface Customizations
Built in Workflows
Integrate with Authentication Systems
Streamline Data Entry through Custom Forms
Administer
Whether you are struggling to provide enough work for a full time employee, not technically inclined, or are simply trying to cut back on your budget, idocz provides IT administration solutions to create the perfect environment for your business. We understand that administration requires a unique relationship with business groups to recognize their needs and preferences. Our administrators can provide database configurations, access permissions, new users, user groups and module installs along with numerous other solutions that you may require.
User Account Maintenance
Module Installs
Upgrades
Support
idocz offers a competitive and concise solution to repetitive support tasks. We work with our customers to develop a customized solution, to their specific IT support requirements. We are able to provide first level support for your bug fixes, user tickets, and enhancements - 24/7, 365 days a year.
24/7 Help Desk Support
Bug Fixes
